Thank you for shopping at Official SZA Merch. We strive to ensure that you are completely satisfied with your purchase. If you are not satisfied for any reason, please review our Refund and Returns Policy below.
Returns
We accept returns within 15 days from the date of delivery. To be eligible for a return, your item must be:
- Unused, unworn, and in the same condition that you received it.
- In its original packaging with all tags attached.
- Free from any damage caused by misuse or improper handling.
To initiate a return, please contact our support team at Support@officialszamerch.it.com with your order number and details of the item you wish to return.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-15 business days. Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
If you need to exchange an item for a different size or color, please email us at Support@officialszamerch.it.com. Exchanges are subject to stock availability. If the desired item is unavailable, we will issue a refund instead.
Non-Returnable Items
Certain items cannot be returned, including:
- Gift cards
- Personalized or custom-made items
- Items marked as “Final Sale”
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at Support@officialszamerch.it.com with photos of the product and packaging. We will work with you to resolve the issue promptly.
Late or Missing Refunds
If you haven’t received your refund within the stated processing time, please:
- Check your bank account again.
- Contact your credit card company—it may take some time before your refund is officially posted.
- Contact your bank. There may be a processing delay.
If you have done all of the above and still have not received your refund, please contact us at Support@officialszamerch.it.com.
Shipping Returns
You are responsible for paying the shipping costs for returning your item unless the return is due to our error. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Changes to This Policy
We reserve the right to update or modify this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date.
For any further questions, feel free to reach out to us at Support@officialszamerch.it.com.
Official SZA Merch [https://officialszamerch.it.com/]